Procurement during crises such as COVID-19 is challenging, with many UK businesses pausing or extending contracts instead of retendering. However, retendering FM services can achieve cost savings by enabling more flexible service models. Vixus Property Advisory has adapted tender processes to ensure compliance and safety, using virtual tools when physical site visits aren’t feasible. Techniques include comprehensive tender packs with photos, video tours, virtual Q&A sessions, and remote presentations. These adjustments help organisations continue procurement effectively, finding cost savings during difficult times while minimising health risks.

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