When it comes to the ‘hot topic’ that is AI, two rival camps are forming.
Camp one contains people who see the potential benefits of AI. They are willing to embrace it.
The second camp refuse to believe that AI is a good thing. Like the proverbial ostrich putting their head in the sand, or the London cabbie refusing to accept that many people prefer Uber’s business model, they think that if they ignore it, or complain about it hard enough, it will somehow not affect them.

In this article written for the SFG20 Summit 2024, Darien Jay explores how AI can (and will) help the FM industry.